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Conditions of Sale Alpstation Montura Arezzo





  • PayPal

  • Credit cards

  • Debit cards

  • Wire transfer


Free shipping over 40 euros

Under 40 euros shipping cost BRT 6 euros



The sale of products through this PORTAL is managed by Montinavigante snc S with registered office in AREZZO, Via Garibaldi 103 and PIVA 02274770516, telephone number 0575 - 16 58 743, e-mail address or



You will have the right to withdraw from the Contract within a period of 14 days without giving any reasons. The withdrawal period ends after 14 days from the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the delivered goods.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from the Agreement, you will be entitled to all payments that you have made to us, including delivery costs (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery by us. offered), without undue delay and in any case no later than 14 days from the day on which we will be informed of your decision to withdraw from the Agreement. The payment will be recognized by issuing a voucher equal to the value of the amount spent, which can be used indefinitely.


Please return the goods or deliver them to us without undue delay and, in any case, within 14 days from the day on which you have notified us of your withdrawal from the Contract. The deadline is met if you send back the goods before the 14-day period has expired.

You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Your right of withdrawal from the Contract will be applied exclusively to those products returned in the same conditions in which you received them. We remind you that in the event of a return, you are responsible for the content of the package being returned. No refund will be made if the package received contains an incorrect item and / or different from the product ordered or if the product has been used in addition to the simple opening or if the products are not in the same condition in which they were delivered. or if they have been damaged or if the tag containing the barcode is not present or if the purchase receipt is not present. We invite you to pay attention in the return operations and to take care of the products as long as they are in your availability and possession. Please return the item using or including in the package the original packaging, instructions and other documents, if any, that accompany the products


Once you have received the item, if you wish to change the size of the purchased product, you can request the change without additional delivery costs as long as you return the original item in the same condition in which it was delivered.

The shipping costs for the size change are charged to the purchaser.

In the event that the requested size is not available for the selected product, you have the right to change the type or category of product (with any additional costs in the event of a higher price than the one already paid) or receive the voucher equal to the value of the cost of the returned item valid for a maximum period of 1 year.


In case of lack of conformity of the goods, we will offer you the repair / replacement of the product. The repair / replacement of the item will be carried out as soon as possible and, in any case, within 14 days from the date on which we have confirmed that we will proceed with the repair / replacement of the unsuitable item, at no cost to you.






we undertake to do everything in our power to send the order of the product (s) indicated in the relevant Shipment Confirmation by the date indicated in this Shipment Confirmation (6 WORKING DAYS EXCEPT FOR UNEXPECTED) and, in any case, within the maximum term of 15 days from the date of the Order Confirmation. However, delays may occur for various reasons such as unforeseen circumstances or the delivery area.

The "delivery" will be deemed to have taken place or the order "delivered" through the acquisition, by you or a third party indicated by you, of the material availability or in any case of the control of the products, which will be proven by signing the receipt of the order to the agreed shipping address.

The couriers used for shipping (SDA, BRT, UPS) assume all responsibility for the correct conservation of the product entrusted to them.



Orders for products are subject to their availability. In this sense, in the event of supply problems, or if there are no items in stock, we reserve the right to provide you with information relating to replacement products of equal or greater quality and value, which you may decide to order. If you do not wish to place an order for such replacement products, we will refund any amounts you may have already paid.



We reserve the right to remove any product from this website at any time and / or to delete or modify any material or content therein. While we will always endeavor to follow up on all orders, there may be exceptional circumstances which require us to refuse to process orders after sending the Order Confirmation, and we reserve the right to do so at any time. We decline any responsibility towards you or towards third parties for the removal of any product from this website, for the deletion or modification of any material or content of the website, or for the failure to process the order after sending of the Order Confirmation.



The prices of the website are inclusive of VAT and include shipping costs (unless otherwise communicated by our staff. Prices may change at any time; however (except where established previously) the possible changes will not affect orders for which we have already sent an Order Confirmation. Once you have selected the items you intend to purchase, these items will be added to your cart and the next step will involve completing the order and paying. To this end, you will have to follow the instructions for 'purchase, by entering or verifying the information requested in each step of the purchase process, requesting the issuance of the invoice through the appropriate space (NOTES) on the purchase form. Furthermore, you can change the details of your order at any time of the purchase process before payment A failure of the purchase data must be communicated by e-mail ( montinaviga or )

You can pay by Visa, Mastercard (or prepaid cards) and via PayPal. To reduce the risk of unauthorized access, your card details will be encrypted. Once we have received your order, we will pre-authorize your credit card to make sure you have sufficient funds to complete the transaction. Your card will be charged when your order leaves our warehouses. If the chosen payment method is PayPal, the charge will take place when the order is confirmed.



The products sold through this website are supported by the mandatory legal guarantee provided by law in favor of consumers, to cover any lack of conformity existing at the time of delivery of the goods. The legal guarantee covers any lack of conformity of the goods that may occur within two years from the relative delivery, provided that they are reported within two months of the discovery of the lack of conformity. Pursuant to the applicable legislation, there is a lack of conformity if the product you have purchased (i) does not conform to the description provided and does not possess the qualities presented on this website; (ii) it is not suitable for the use for which the products are normally intended; (iii) does not have the qualities and characteristics of a product of the same type and which can reasonably be expected, taking into account the nature of the asset and, if applicable, the specific characteristics presented. Within the limits established by law, we exclude all additional and derogable guarantees, except for those that cannot be legitimately excluded from consumers and users.



Notwithstanding the foregoing, our liability is neither excluded nor limited in the following cases:

1. Cases of death or personal damage resulting from our negligence;

2. Cases of fraud or fraudulent activity;

3. Any circumstance in which it is illegal or unlawful on our part to exclude, limit or try to limit or exclude our liability.

Without prejudice to the provisions of the previous paragraph and to the extent permitted by current legislation, and except where otherwise provided for in these Conditions, we will not accept any liability for indirect damages, such as:

A. loss of profit;

B. loss of business volume;

C. loss of profit or loss of contracts;

D. loss of anticipated savings;

E. data loss; as well as

F. waste of office administration time.



The risks relating to the products will pass to you from the moment of their delivery. You will acquire ownership of the products as soon as we have received full payment of all amounts due in respect of the products, including shipping costs (where specified), or upon delivery if this occurs at a later time.



The applicable legislation provides that part of the information or communications that we will send you must be in written form. By using this website, you agree that most of the communications exchanged with us are in electronic format. We will contact you by e-mail, or by providing you with information by posting appropriate notices on this website. For contractual purposes, you consent to this electronic means of communication acknowledging that all contracts, notices, information and other communications that we will provide you electronically will comply with the legal requirement that such communications be in written form. This provision does not in any way limit the rights recognized by current legislation.



We will not be liable in any way for breaches or delays in the performance of any of the obligations under the Agreement caused by events which are beyond our reasonable control ("Force Majeure Events"). For Force Majeure Events we mean any act, event, non-occurrence, omission or accident beyond any reasonable control; this expression includes by way of example but not limited to what is specified below:

1. Strikes, lockouts or other trade union unrest.

2. Riots, riots, invasions, terrorist attacks or threats of terrorist attacks, wars (declared or not), or threats of war.

3. Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster.

4. Inability to use railways, shipping, air, motor transport or other means of public or private transport.

5. Inability to use public or private telecommunications networks.

6. Acts, decrees, laws, regulations or restrictions of any government.

7. Any strike, disaster or maritime, postal or other relevant means of transport accident. It is understood that the execution of the obligations referred to in the Contract will remain suspended for the entire duration of the Force Majeure Events. We will be granted an extension for the performance of the Agreement equal to the duration of this period. It is understood that, despite pending Force Majeure Events, we will strive to find a solution by which to comply with our contractual obligations.



The personal data provided by the user will be processed in accordance with the provisions of the Data Protection Policies. By using the website you authorize us to process such information and personal data and declare that all information and / or personal data provided to us they are accurate and truthful.


By using this website and / or placing orders through it, you agree to:

A. use the website only to carry out legally valid consultations or orders;

B. do not place false or fraudulent orders. If we have plausible reasons to believe that an order of this nature has been placed, we will be authorized to cancel it and notify the competent authorities;

C. provide us with your e-mail address, postal address and / or other contact details truthfully and correctly.

You consent to our use of this information to contact you. If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you warrant that you are over the age of 18 and have the legal right to enter into binding contracts.


To place an order, you must follow the online purchase process and click on "Authorize payment". Subsequently, you will receive an e-mail confirming the receipt of your order (the "Order Confirmation"). All orders will be subject to our approval of which you will be informed by sending an e-mail of confirmation and a subsequent one when the order is being shipped The details of the order will be summarized in the electronic receipt attached to the Shipping Confirmation.

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